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Credit Card Settlement Process

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Schedule a Call for Credit Card Settlement


If you’re facing difficulties in paying off your credit card bills, credit card settlement can be an option to consider. This guide provides you with all the information you need to understand credit card settlement, its advantages, and how to go about settling your dues. The insights provided here apply to credit cards from any Indian bank.

What is Credit Card Settlement?

Credit card settlement is a process where you negotiate with your credit card issuer to lower the outstanding balance on your card. Through negotiation, you can reach an agreement to pay a reduced amount or stop the accumulation of interest charges.

Is it better to settle or pay in full?

If you have the means, it’s generally better to pay off your entire debt in full. This shows lenders that you have fulfilled your obligations and paid back the full amount. However, if you’re facing financial difficulties, credit card settlement allows you to negotiate a lower amount to settle your debt.

How much settlement can you get on credit card dues?

The settlement amount depends on factors like your total dues, card type, and your ability to pay. Typically, debt settlement companies can negotiate settlements for around 30-60% of your total dues. It’s crucial to work with a trustworthy debt settlement company to guide you through the process and protect you from harassment by collection agents.

Benefits of Credit Card Settlement:

Cost savings: Settling your credit card dues saves you money by reducing monthly payments and the overall amount owed.

Quicker debt relief: With a settlement, you can become debt-free faster compared to paying the full amount, including interest and penalties.

Freedom from harassment: Once you reach a settlement, you’ll experience relief from harassing phone calls and letters demanding payment.

Do Credit card lenders agree to a settlement?

Yes, Credit card lenders agree to a settlement for several reasons:

  1. Recovery of some funds: When borrowers are unable to make full payments on their credit card debt, lenders understand that receiving a partial payment through a settlement is better than receiving nothing at all. By accepting a settlement, the lender can recover at least a portion of the outstanding debt.
  2. Avoiding legal complications: Pursuing legal action against borrowers can be a time-consuming and costly process for lenders. Opting for a settlement allows them to resolve the debt issue more efficiently without going through the legal system.
  3. Minimizing losses: Lenders understand that borrowers in financial distress may have limited resources to repay their debts. By agreeing to a settlement, the lender can minimize their losses and move on from the delinquent account.
  4. Time and resource considerations: Negotiating a settlement can be less time-consuming and resource-intensive for lenders compared to other debt collection methods. It allows them to focus their efforts on other accounts and avoid lengthy recovery procedures.
  5. Maintaining customer relations: Lenders recognize the value of maintaining a positive relationship with their customers, even in challenging financial situations. By offering settlement options, they can potentially help borrowers resolve their debt issues and retain them as future customers.
credit card settlement

Handling Harassment in the Recovery Process:

Harassment, intimidation, and abuse have no place in debt recovery processes. Regulatory bodies like the Reserve Bank of India (RBI) have established rules and procedures that banks and recovery agents must follow. If you face harassment during the recovery process, first contact the bank to report the issue. If the matter remains unresolved, you can escalate the complaint to the bank’s ombudsman and, if needed, file a police complaint.

Also Read Supreme Court Judgment -Harassment by a bank employee.

Settling Your Credit Card Dues:

When considering credit card settlement, it’s advisable to first contact your credit card provider directly. Explain your financial situation and discuss the possibility of a settlement. If direct communication doesn’t yield satisfactory results, you can engage the services of a reputable debt settlement agency. These agencies specialize in negotiating with creditors on behalf of clients, increasing the chances of reaching a favorable settlement.

Mistakes to avoid during Credit Card Settlement.

When engaging in credit card settlement, it’s crucial to be aware of common mistakes that can potentially hinder the process or have negative consequences. Here are some mistakes to avoid:

  1. Failing to communicate with the lender: Open and proactive communication with your credit card lender is vital. Keep them informed about your financial challenges and your intention to settle the debt. Ignoring their calls or letters can result in escalated collection efforts and potentially damage your credit score.
  2. Falling for scams or untrustworthy debt settlement companies: Be cautious when choosing a debt settlement company to assist you. Research and verify their credibility, track record, and customer reviews.
  3. Not documenting everything: Keep detailed records of all communication, agreements, and payments made during the settlement process. This documentation serves as evidence and can protect you from any potential disputes or misunderstandings in the future.
  4. Not understanding the impact on your credit score: Settling a credit card debt can have an impact on your credit score. While it may relieve your immediate financial burden, it could result in a negative mark on your credit report. Understand the potential consequences and weigh them against the benefits before proceeding with a settlement.
  5. Not seeking professional advice: Credit card settlement can be a complex process, and it’s advisable to seek professional advice from credit counsellors or financial advisors.
  6. Making payments without a written settlement agreement: This agreement should include the settled amount, the payment schedule, and confirmation that the debt will be considered resolved after the agreed-upon payment is made.

Schedule a Call for Credit Card Settlement


If you’re struggling with credit card payments, credit card settlement can be a helpful solution to manage your debt. While settling your dues may not be ideal, it can save you money, help you become debt-free faster, and relieve the stress of collection efforts. Familiarize yourself with your bank’s recovery policies, and in case of harassment, take the necessary steps to protect your rights. Consider seeking guidance from a reputable debt settlement agency to navigate the settlement process effectively. We at offer the best guidance in credit card settlement and have legal experts who have years of experience in the matter.

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